It’s common business sense that it’s easier, and cheaper, to keep your existing customer versus finding new ones. This sage advice translates to employees as well, and human resources departments may do well to view their workforce as customers of the organization. As the cost to replace an existing employee continues to rise and turnover in the down-economy remains high, keeping talented workers is becoming more important than ever.
Here are three cornerstones to think about in your pursuit of increasing employee loyalty.
