Blogs / 2011 / August

News

	Onboarding Best Practices

	Good Guy = Bad Manager :: Bad Guy = Good Manager. Is it a Myth?

	Five Interview Tips for Winning Your First $100K+ Job

	Base Pay Increases Remain Steady in 2007, Mercer Survey Finds

	Online Overload: The Perfect Candidates Are Out There - If You Can Find Them

	Cartus Global Survey Shows Trend to Shorter-Term International Relocation Assignments

	New Survey Indicates Majority Plan to Postpone Retirement

	What do You Mean My Company’s A Stepping Stone?

	Rewards, Vacation and Perks Are Passé; Canadians Care Most About Cash

	Do’s and Don’ts of Offshoring

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Blogs / 2011 / August

Third in a four part series on The Three Rings of Perceived Value. Today’s external customers or internal partners are looking beyond the core product or service (First Ring) to broader levels of support. The Second or Support Ring encircles a hug... More...

Second in a four part series on The Three Rings of Perceived Value. The 18th century English potter, Josiah Wedgwood, once declared “a composition for cheapness and not excellence of workmanship is the most frequent and certain cause of the rapid ... More...

First in a four part series on The Three Rings of Perceived Value. Customer service and continuous quality improvement have always been important. As organizations struggle to grow revenues and reduce costs in our challenging economic times, servi... More...

The number seven myth about Generation Y is that they want their managers to do their work for them. Sometimes managers tell me that Gen Yers "delegate work back up" to them. Sometimes managers tell me that Gen Yers do part of the task or responsi... More...

The extraordinary reader response to my essay/eulogy, “Requiem for a ‘Last Angry Man,’” about my father’s death and our complex, ebbing and flowing father-son conflicts and courageous connections (Click here: Stress Doc: Notes from a Motivational Psy... More...

Mark Gorkin, speaker and author of Practice Safe Stress: Healing and Laughing in the Face of Stress, Burnout and Depression; www.stressdoc.com and Jeff Peden, speaker and author of Take It To The MAX-The Ultimate Strategy for Maximizing Profits an... More...

By Mark Murphy, CEO of Leadership IQ | Aug 15, 2011 It would be great if employees spontaneously turned into Hundred Percenters without any help, like an amoeba reproducing through mitosis. But they don't; they need an outside push. Remember ... More...

This article has been selected for DeFinis Communications’ “Sales Coaching: Top Tips for Increased Productivity” Blog Carnival. Sales has been around since the Serpent convinced Eve to eat the apple. And, unfortunately, the goals have remained pre... More...

To get clients, you either reach out to them directly, or have them find you. Here are a few ways to help clients find you. BLOGS ‘Everyone’ has a blog. So simple to set up. So simple to maintain. Use a template or hire a designer. Get WordPress. ... More...

By Dianna Booher In our presentation skills workshops, a frequent question our consultants receive is this: "When is it okay to use humor in a business or technical presentation?" Answer: Almost always. The follow-up question: "How do you defi... More...

As a people manager you are cruising along in your job - apart from market and client dealings, you motivate your teams, carry out employee appraisals, formulate development plans, assess financial remunerations, forecast and plan to hire based on pr... More...

Breaking through the Border: Tips for Companies Employing Cross Border Employees The globalization of business is occurring at an unprecedented rate. Focusing a corporation only on home soil dramatically limits the size of market a firm can s... More...

Written by Katie Colvin, Esq. Consultant • Chicago, IL Employment Practices Solutions, Inc. kcolvin@EPSpros.com “Wheeeeewh!” If it wasn’t storms or tornadoes whooshing through the country on June 20, 2011 – it was a collecti... More...

Written by Terri Swain Consultant • Dallas, TX Employment Practices Solutions, Inc. eps@EPSpros.com The shift in policies of the Department of Labor under Hilda Solis’s leadership has finally trickled down into the Office of Federal Con... More...

I ran into this little snippet in an online job ad today and I think it illustrates one of the big problems in online recruitment . I believe this well meaning organization is trying to engage with candidates in an honest and upfront way. But i... More...

From spring employee survey campaigns come fall engagement programs. Unfortunately, many companies rush to create engagement initiatives without fully understanding what they are doing. As a facilitator of engagement programs in major companies, ... More...

Unfortunately, just as the economy was showing signs of improving, a number of factors are causing it to weaken again. Rising food and oil prices, supply chain disruptions due to the Japanese nuclear disaster and a still-horrendous housing mark... More...

Perhaps you are over 50, just lost your job, and have qualms about going on job interviews. What if they don't hire me because they think I'm too old? you wonder. Take heart. There is a way for Boomers to succeed in the job market. Here are some tips... More...

Emotional Intelligence - EQ - is a relatively recent behavioural model, rising to prominence with Daniel Goleman's 1995 Book called 'Emotional Intelligence'. The early Emotional Intelligence theory was originally developed during the 1970s and 80s by... More...

Performance appraisals are essential for the effective management and evaluation of staff. Appraisals help develop individuals, improve organizational performance, and feed into business planning. Formal performance appraisals are generally co... More...

Recognize This! – Determining your core values and company isn’t enough. You must be willing to commit the time and money to properly build a culture around it. Yesterday , I mentioned briefly an example Zappos’ powerful culture of empowerm... More...

Hello all, I thought I would chat a little bit about PIPEDA. This is a privacy act for all of Canada. This basicly states that private and confidential information on people or employees is not allowed to be given out to anyone. In Ontario, we have a... More...

The results are in! Earlier this year, APQC and Golden Key Group (GKG) administered an online survey and conducted phone interviews to determine best practices in executive performance management. Join APQC and GKG for APQC’s August human capi... More...

Q: How do I become an Employer of Choice? A: Win the competition for good talent by showing employees that your company invests in their FUTURE: ■ Offer Training Opportunities – Training can range from mentoring programs to tuition reimbu... More...

I would like to add the perspective of psychometrics and validity to the ongoing discussion of performance measurement. First, Derek Irvine suggestion to include employee recognition and behavioral metrics to preformance management is a... More...

Tags

News

Defining The Second Ring of Service/Quality: Support That Satisfies

The First Ring: Meeting Basic Product/Service Requirements

Outside In: Customer Perceptions Define Service/Quality Levels

"The #7 Myth about Generation Y"

From Grief to Growth: Positively Influencing Individuals and Organizations

Top Ten Mind Barriers to Maximizing Wellness & Leadership-Business Performance

5 Innovation Strategies All Organizations Can Use

Does the sales model do what we need it to do?

9 Easy Ways to Get Your Brand Recognized

Use Humor to Open Hearts and Minds

Detecting when employee is about to resign

Breaking Through the Border: Tips for Companies Employing Cross Border Employees

Supreme Court Halts Class Action Discrimination Lawsuit

OFCCP Audits Are Heating Up

The Online Recruitment Underbelly

How to Launch an Effective Engagement Program: 5 Tips to Get Going

Is The Economic Rebound Slowing? How Will It Impact Your Business?

Over 50 and Looking for Work? Some Success Tips

emotional intelligence (EQ)

performance appraisals purpose - and how to make it easier

Lessons Learned at Zappos: Values, Service, Experience

PIPEDA

Best Practices in Executive Performance Management—Complimentary Webinar

ROPELLA ANSWERS: "How To Become the Employer of Choice"

On Designing Performance Metrics