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    Blogs / 2011 / April
    Robert Boroff Outstanding customer service has become especially important in today’s rough economy. Those companies who haven’t quite mastered the skill have felt heavy consequences. All of this may seem common sense, but the place to which some companies are l... More...
     

    Robert Boroff So you got into college-that's great, congratulations! But once the initial excitement wears off you may be left wondering how you’re going to be able to financially survive such an expensive experience. Even if your parents are funding your educat... More...
     

    Robert Boroff When mastered, the art of communication will get you very far in life. Good communication skills are just as important as work ethic and intelligence. Without the ability to effectively communicate you will fall short of your potential. But communi... More...
     

    Aaron Dave Sales merely manages the last 10% of the buyer’s journey. It has no capacity to address< http://click.icptrack.com/icp/relay.php?r=15197655&msgid=369353&act=VQMK&c=193273&destination=http%3A%2F%2Fsharondrewmorgen.com%2F2011%2F03%2F... More...
     

    Curt Finch Cloud computing is the buzzword of the day, but what does it really mean to you and your business? For many companies, it means lower investment costs, greater ROI and increased efficiency. Here are some of the ways that businesses today are maximi... More...
     

    I-9 and E-Verify Expert at LawLogix www.electronici9.com Announced in July 2006, the ICE Mutual Agreement between Government and Employers (IMAGE) is a voluntary partnership initiative between the federal government and private sector employers designed to foster employer self-com... More...
     

    Karlene Meister Earlier this month, a bank worker in Essex, UK, who was earning £7 an hour as a HR assistant for Lloyds Bank, went on Facebook and posted a comment about the bank's new CEO's salary, that he was going to be paid £4,000 an hour and that she just gets ... More...
     

    Greg Pernula By Cynical CEO from i4cp authors Here's the asinine question of the week I received from someone in the HR department in my company: can we free up budget dollars to invest in a Facebook-like application internally? Talk about a career-limitin... More...
     

    Monika Joshi As companies look to better manage labour costs and improve operational efficiencies, automating time and attendance management is a key area for direct savings. Although more and more companies have began moving in the direction of automating some o... More...
     

    Maynard Brusman Peak Performance According to research, only 29 percent of employees are motivated and energized. What, then, is happening to the other two-thirds of the people working in organizations? This is an even worse scenario than the old joke in wh... More...
     

    Karlene Meister As a company, how do you stay in touch with thousands of workers who are not all in the same office? What about an airline company that has baggage handlers, for example, who don't have access to computers on the job? How do you stay in touch with th... More...
     

    Karlene Meister What can employees say or not say on social media networks? There is yet another case involving an employee who made comments on a social network criticizing management, and who was then reprimanded over it. But this time, the National Labor Relation... More...
     

    Karlene Meister There's a trend nowadays of companies wanting to keep jobs onshore and to reduce the rate of outsourcing operations to foreign countries. This trend is known as “homeshoring,” and allows companies to contract out services to workers based in their o... More...
     

    Tamer Abdul-Wahab Introduction Actually, performance is the core of HR Career activities and researcher interests as all of you know. But, I think each on of us has a different scientific critical or non-critical views, meaning reflections, references and app... More...
     

    Kathleen Bray A recent 8th Circuit case reversed a district court decision that held that the “common and ordinary meaning of out-of-pocket maximum to a reasonable plan participant is the greatest amount that the plan participant will have to pay for medical servi... More...
     

    Kathleen Bray A recent 8th Circuit case reversed a district court decision that held that the “common and ordinary meaning of out-of-pocket maximum to a reasonable plan participant is the greatest amount that the plan participant will have to pay for medical servi... More...
     

    Kathleen Bray Upon relapse, an employee with chronic alcoholism voluntarily signed an EAP Agreement and entered into a separate return-to-work agreement, which agreement described a treatment plan that he was obligated to follow in order to continue his employment... More...
     

    Kathleen Bray You may recall a previous article about a company that fired an employee after she posted negative remarks about her boss on her Facebook page. In that case, the employee’s initial post was followed up by other Facebook comments by her fellow employ... More...
     

    Adam Small by Barry Trailer Align sales and marketing’s definition of a “qualified lead” to deliver maximum sales impact. Here’s how. Can we agree that sales reps have plenty to do today and that, without wanting to seem unreasonable, you’d like them to do ... More...
     

    Gary Baker Drive Improved EBITDA and Spend Nearly 30 Percent Less per Employee While typical companies saw the recession drive up HR costs by over 11 percent from 2008 to 2010, world-class HR organizations have largely avoided the impact, and managed to reduce... More...
     

    Mark Murphy By Mark Murphy, CEO of Leadership IQ There are two categories of interview questions that are basically useless. These questions, while quite popular with many organizations, render little to no valuable information. Instead, they can actually ... More...
     

    Holly G. Green I ran across a quote the other day that resonated with me: The organization of today will require leadership that can operate on the edge of chaos by relinquishing command and control and creating an environment of mutual trust and respect. Two... More...
     

    Robert Boroff Everyone knows certain personality traits are heavily desired by all employers. Intelligence, and strong work ethic are of course a plus in any industry. But what about those not so clear cut traits such as introversion,strong temperament and risk ... More...
     

    Jerry Thurber More and more hiring managers are admitting that they will look at a candidate’s social media profile at some point during the hiring process. And why shouldn’t they. There is a lot of valuable information to be gleamed from a candidate’s electronic ... More...
     

    Lois Melbourne We are thrilled to be hosting this month’s Carnival of HR- the April Fool’s Edition. We asked you to send in your stories of office shenanigans and tomfoolery, and you delivered! Thanks to all for the excellent posts. If you have not sent in a pos... More...
     


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