In the post, Steve tells of his mother and her special stuffing that was venerated throughout the family.
The same is true in the workplace. When we withhold knowledge, often in an effort to protect ourselves and our “place” in the team, we also make ourselves irreplaceable. And as a boss of mine once told me, “If we can’t replace you, we can’t promote you.”
Steve’s second point is just as powerful. We don’t tell the people important to us – at home and at work – just how much they are appreciated and valued. Perhaps if we did, it’d be easier to “share the secret sauce.”
"We don’t tell the people important to us – at home and at work – just how much they are appreciated and valued."
Letting our people know their value is the single most imortant thing any leader can do to create a productive and happy work environment with high retention.
The number one reason for people leaving their job is lack of appreciation for their hard work.
My people work face-to-face with 99% of my customers every single day, I would say that is a significant contribution.
Letting our people know their value is the single most imortant thing any leader can do to create a productive and happy work environment with high retention.
The number one reason for people leaving their job is lack of appreciation for their hard work.
My people work face-to-face with 99% of my customers every single day, I would say that is a significant contribution.