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    I Got More Money in My Paycheck?


    Recognize This: Cash rewards go unnoticed, leaving no impression on employees of your appreciation for their efforts.

    To my American friends and colleagues: Did you notice the extra money in your paycheck? According to an article in last week’s Boston Globe newspaper, most didn’t.

    Quotation“‘What?’ said the professor waiting for a train at South Station. ‘I get extra money?’ asked the mom with her son. ‘I didn’t realize that,’ said the guy getting his shoes shined. Three weeks after a payroll tax cut took effect, few people are noticing the extra money — $40 a week for some, $10 to $30 a week for most — that Congress put in their paychecks.”

    As I’ve written many times before, cash rewards do nothing to reinforce the messages you’re trying to send. Employees often don’t even notice it in their paychecks. As one client told us after surveying their 300,000+ employees, of those that even realized they’d received a cash reward, 29% used it to pay bills and 18% didn’t remember how it was spent. Is that what you were hoping to achieve?

    Or, as one Globoforce colleague of mine recently related:

    Quotation“At my last company, I got a $500 bonus directly into my direct deposit account. From the time I left work to the time I arrived home, my wife saw that bonus in the bank account and went shopping with the girls. I never even saw it.”


    Do you want your employees to actually notice and value the appreciation you give them? Find another way than cash to recognize them.

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    comment 6 Comments
    • Jim Collison
      03-01-2011
      Jim Collison
      A telesales employee I had kept telling me she wanted to make more money. She also was always asking for more time off. So I offered her two choices: (1)We agree on a weekly sales production limit and once she reaches it, she can take the rest of the week off. Or (2) she can work productively every day and make more money. She picked choice #1: Generally she reached her production limit by Thursday afternoon and took off the rest of Thursday and all day Friday. So much for more money.
    • Derek Irvine
      03-01-2011
      Derek Irvine
      Jim, Excellent illustration of the point that what is rewarding to one person is entirely different to what is rewarding to another.Thanks for adding to the discussion.
    • Shane Granger
      03-01-2011
      Shane Granger
      Jim's example is interesting. Jim's see's an employee who has gained a non-payroll benefit while still achieving the same result while I see an employee who has opted to get a pay-rise. If she was working 40h @ $10p/h ($400) she now might only work $32h @ $12.50 ($400 the same but a 25% increase in salaried conditions plus one less day of work). I'd be interested in talking to the actual worker to see which opinion she agree's with...
    • Derek Irvine
      03-02-2011
      Derek Irvine
      Great point, Shane. It's all about perception.

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