As a survey consultant, one sometimes wonders whether it still matters. Well, recent research confirms that it does.

I just saw the WorkatWork Engagement Study 2010 – The Impact of Rewards Programs on Employee Engagement. The bottom line: The study confirmed that total rewards structures, programs and policies influence employee engagement. That’s fantastic. It confirms that rewards are still a valuable tool in motivating and retaining employees. However, the study goes on to say that the majority of compensation professionals do not necessarily consider how total rewards programs affect employee engagement in the design of rewards structures, policies and programs. Well, hey, you don’t really have to know the mechanics of it, right?

I also just saw a report from Gallup showing the relationship between employee engagement and business metrics such as:
•       Productivity
•       Employee turnover
•       Profitability
•       Customer satisfaction

Surprised? I hope not. Survey practitioners have been preaching this for 50 years. So, you see, it still matters after all.