Human Resource professionals are often asked to intervene in what appear to be personality conflicts. Many of these issues are really not interpersonal challenges, but rather issues that require a different kind of resolution than traditional problem solving. This article provides an overview of a concept that will be useful to HR professionals both in terms of strategic and issue intervention. It recently appeared in Chief Executive Officer Magazine Online, but is applicable for HR professionals as well:

www.chiefexecutive.net/ME2/Audiences/dirmod.asp?sid=&nm=&type=Publishing&mod=Publications%3A%3AArticle&mid=8F3A7027421841978F18BE895F87F791&tier=4&id=92387FDD94C64E38B643A14102E45D80&AudID=F242408EE36A4B18AABCEB1289960A07