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    RECENT DISCOVERIES
    By: Alastair Rylatt RECENT DISCOVERIES 1. LEADING BUSINESS ACTION ON CLIMATE CHANGE In recent years many organisations have developed programs to be more sustainable and socially responsible. I recently came across a great initiative by Marks and Spencer in the UK. They launched Plan A i [...]


    By: Alastair Rylatt

    RECENT DISCOVERIES

    1. LEADING BUSINESS ACTION ON CLIMATE CHANGE

    In recent years many organisations have developed
    programs to be more sustainable and socially responsible. I
    recently came across a great initiative by Marks and Spencer
    in the UK. They launched Plan A in January 2007.
    They aim to work with their customers and suppliers
    to combat climate change, reduce waste, use sustainable
    raw materials, trade ethically, and help customers to lead
    healthier lifestyles. The plan includes 100 commitments.
    For the record they say there is no Plan B.
    To discover more visit: http://plana.marksandspencer.com/about

    2. RESOLVING YOUR INNER AGGRESSION

    In late January I attended a two day program by Yaacov Naor a
    world leader in helping people to resolve anxiety caused by the
    aggressor and victim roles within us. Here are my five insights
    gained from the program:
    * Aggression is much more than physical and verbal  abuse, it
    includes neglect, emotional detachment, ignoring others and
    silence.
    * Many people think they are 'more' or 'less' than another.
    Everyone has their own truth
    * One of the great failings of education is that we do not
    teach people how to talk to others.
    * Peace is the ability to live with conflict
    * Relationships are a story of 'two' and not 'one'

    3. HOW TO BE A SAVVY PROTEGE

    There are many articles on how to be a greater mentor. What is
    rarer is what it takes to be a fantastic protege. Some useful
    suggestions include the following.

    The best proteges do not wait to be discovered by or be assigned
    to a mentor, but rather seek out mentors that match their own
    careers and needs. Successful proteges find a mentor that
    does not think of their proteges as proteges. Thriving in the
    workplace often requires asking more experienced people for
    technical assistance, a definition, or an explanation on how
    another part of the organisation or industry works. Savvy proteges
    use these experiences to look for opportunities to work with
    people again, and understand that the best potential mentors
    are people who are open to hearing and learning from others.

    Reference: An article by Steven Katz in the Federal Times  dated the
    12th of March 2009

    4.  DEVELOPING A PERSONAL VISION STATEMENT

    Recently I came across an article by Susan Heathfield on
    how to develop a personal vision statement. I know in my career
    having such focus is very helpful. Her article contains a list of
    great questions and tips to help guide your thoughts.

    Here are five of my favourites from the article:
    * What are the ten things you most enjoy doing?
    * Write one important goal for each of them: physical, spiritual,
    work or career, family, social relationships, financial security,
    mental improvement and attention and fun.
    * When your life is ending, what will you regret not doing,
    seeing, or achieving?
    * What strengths have other people commented on about you and
    your accomplishments?
    * What weaknesses have other people commented on about you and what
    do you believe are your weaknesses?
    To read the full article visit:
    http://humanresources.about.com/od/success/a/personal_vision.htm

    5. TURNING DIFFICULT CUSTOMERS INTO BUSINESS SUCCESS

    John Faisandier a New Zealand based consultant has launched
    his new book called ' Thriving under Fire' on how to handle upset
    and angry customers. This is one of the best reads on this important
    topic. It goes well past the normal clich s and includes many
    great tips on how to be open to problem solving, being a better
    listener and finally getting your needs met without punishing
    others.
    To discover more about this book visit:
    http://www.tuf.co.nz/book

    LATEST NEWS ON ALASTAIR RYLATT

    6.  RECENT CONSULTING ASSIGNMENTS

    Here is a selection of my latest projects:
    * Team development and leadership coaching for Pfizer
    * Facilitated a panel discussion for PhD students at the
    Australian and New Zealand Academy of Management Annual
    Conference in Melbourne
    * Conducted a community connect workshop for Pfizer
    * Completed half of the first draft of my PhD.


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