In my recent study through school, I came across an issue that really had me wondering the direction of Human Resources. Many times organizations are either clueless to their organizational issues or they choose to ignore the problems they face. Often times the answers to these problems are simpler than what people want to realize. If one looks at an organizational issue similar to someone who is trying to give up any other addiction, isn't the first stage admission of a problem? Too many times, HR professionals are aware of an issue, but never bother to say anything because they are affraid of hurting someone's feelings or saying something "wrong" that could come against the company. I have to wonder, is it better to say and cause a ripple effect of possible change, or ignore and hope the company doesn't kill itself. I'd rather have someone not like me but come out of the situation than to let them pass because of their own demise. We as HR professionals should translate this to our own professional lives. Our employees need the voice and the organization needs a wake up call. If HR doesn't do it, who will?
I completely agree with your comments. Although there is much debate regarding the role of HR (employee advocates or strategic business partners) I believe we can and need to adopt a balanced approach toward people management in the organisation. If we observe a problem, it needs to be brought to their attention. To avoid hurting feelings or risk being dismissed as "fluffy HR talk" we need to focus more on linking our advice to the benefits it can deliver to the business overall.