By Dianna Booher
With the holidays in full swing, we're all trying to accomplish
more and more. This season, handle less and accomplish more.
Identify and eliminate unnecessary paperwork and handle "must-do"
communication effectively.
Learn When to Talk and When to Write
In many situations, talking will better achieve your objectives
than writing will. Negotiating small details, getting immediate
feedback, and seeing reactions to your messages are all better
done in person than by pen or keyboard.
Use--Don't Abuse--Electronic Message Systems
Email makes it easy and convenient to send your messages to the
whole world by pressing a key. But don't send unnecessary information,
or others won't pay attention to truly important emails you send.
Eliminate Most Cover Letters
Most cover letters communicate only the obvious: "I'm sending
you something. You now have it." If you need a record of submission,
put a "Submitted to ..." and "Submitted by ..." along with the date on
the title page of the document itself.
Be Informal in Your Responses
Not every email message or letter you receive merits a formal response.
Calling may be quicker than writing. People aren't nearly as impressed
by formality as by accuracy, speed, and thoroughness.
Forget the Idea That "More Is Better"
More is not better. There is little correlation between quantity and
quality. Consider the importance of your message and tailor your
comments accordingly. Less can mean more--more readers, more insight,
more impact.
Although minimizing paperwork will require revamping old habits, the
end justifies the means. You'll find yourself spending more focused
time on the important documents you do handle.
