In 2009, I founded Advanced Team Concepts, LLC to help healthcare-related businesses and organizations recognize and effectively manage conflict.  My motivation comes from over 30 years in a corporate environment working for a major pharmaceutical company.  As a member of a management team, I was astonished at the amount of time spent on dealing with the feelings and senstivity of others.  Often optimal team decisions were hampered by team members that put their own interest above the team, would not challenge ideas that they knew were detrimental or mediocre, or gave into the boss for personal gain. 

When managing my own team, I implemented a few straightforward rules that reduced turnover, improved morale, and increased results.  The team's rules were simple:

- Never say anything that you were not prepared to say face to face
- No passive/agressive behavior
- Before getting a third party involved, try to solve the problem with the other person
- Never play favorites, give everyone credit for positive results
- Only settle for optimal solutions even it means challenging the status quo

These simple rules worked well.  Since leaving the corporate world, I have dedicated my business to helping others who wish to serve as valuable members of a team.  When necessary, we can provide interventions that help the team function at a higher level.  Although uncomfortable at times, the process produces a more positive team environment and more well adjusted team members.