Knowing the degree to which world-class HR organizations outsource and what processes are outsourced most often is important as you evaluate business process sourcing options in your own organization. The payroll and benefits administration outsourcing marketplace is very mature and has allowed HR to outsource these processes selectively for many years.

In recent years, business process outsourcing (BPO) organizations have grown in the marketplace through a strategy of moving beyond providing traditional point solutions. However, world-class HR organizations tend to outsource processes selectively rather than take an all-or-nothing approach.


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