The Navigator is published by Greg Smith,
"Lead Navigator and Captain" of
Chart Your Course International Inc.
View this newsletter on our website:
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Take Our 2009 Job Satisfaction Survey
Are you happy at work? We are trying to measure
how the current economic situation has affected
people and their jobs. Please take five minutes to
answer our survey. The results will be posted in a
future edition of the Navigator Newsletter.
http://www.assess.biz/survey_form.asp?m=89&s=2506
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Upcoming Teleseminars
April 22
Digging for Gold: How to Start and Manage an
Employee Suggestion Program
http://www.chartcourse.com/teleseminar-employee-suggestion.html
May 21
Proven Ways to Attract, Engage and Retain
Your Workforce
http://www.chartcourse.com/teleseminar_retention.html
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Personal Note from the Captain of the Ship
Every couple of years I am invited to speak at the
International Pizza Expo -- the world's largest and
oldest pizza tradeshow. Not only do I get to meet
some great people, but the best part is getting to
sample all the food and watch the World Pizza
Games. You can check out some of the photos
on the website.
http://www.chartcourse.com/photoalbum.htm
Next week Cathy and I are heading to Ireland.
I will be enjoying some sight-seeing as well as doing
research for a new book. I will post some photos as
we move along.
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SPECIAL, FANTASTIC, FABULOUS SPRING SALE!
We have never done this before. For the next ten
days you can take 15% off any book, customer
service video, online management training program,
or anything else you can order directly off our website.
http://www.chartcourse.com/captains.htm
Simply put the coupon code in the code box when
you go to check out and click "apply". Your discount
will immediately be subtracted from your order.
233452
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Digging for Gold: Employee Suggestion Programs
Most organizations are looking for ways to cut costs
and improve performance. Capturing ideas and
suggestions from employees should be a top
priority -- especially in this economy. Yet many
ignore the untapped resource of their employees
who know their jobs better than any expert. It
surprises me to realize how few organizations have
any kind of employee suggestion program.
Marsha Myers of Lee Hecht Harrison said, "Managers
usually overlook the company's most valuable asset
and source of information - their employees. As the
economy slows, creative organizations can find new
ways to drive revenue and reduce costs by seeking
employee suggestions."
Good Idea Boards. Georgia's Buckhead Ritz-Carlton
Hotel collects ideas and suggestions by letting employees
write them on an "easy wipe" board in their department.
Instead of passing untested ideas up the chain of command,
the employee who originates an idea has responsibility
for its implementation. They follow a three-step work
process: "Study it, Pilot it, and Adopt it."
A quality coach helps each department and its employees
with the process. Once an idea is piloted and found
worthwhile, it is adopted. Each month the department
forwards the best idea to the division and then on to
the Quality Office for special recognition.
Idea Expositions. The Sony Corporation is well known
for its ability to create and manufacture new and
innovative products. Each year Sony generates
approximately 1000 new products and product
innovations. Founder Masaru Ibuka's philosophy
for success is "Never follow others."
In order to foster the exchange of ideas within
departments, Sony's Corporate Research sponsors
an annual Idea Exposition. Scientists and engineers
display projects and ideas they are working on. Open
only to Sony's employees, the exposition lets individuals
share ideas with each other to promote cross fertilization
between departments and divisions.
To learn more about Employee Suggestion Programs,
attend our teleseminar on April 22 or visit the webpage
outlining our Bright Idea Campaign.
http://www.chartcourse.com/bright-ideas-employee-suggestion-program.html
http://www.chartcourse.com/teleseminar-employee-suggestion.html
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How to Get a High Paying Job
You probably have seen this before. . .
Reaching the end of a job interview, the Human
Resources person asked a young engineer fresh out of
Georgia Tech, "And what starting salary were you looking
for?" The engineer said, "In the neighborhood of $125,000
a year, depending on the benefits package." The interviewer
said, "Well, what would you say to a package of 5 weeks
vacation, 14 paid holidays, full medical and dental, a
company matching retirement fund for 50% of your salary,
and a company car leased every 2 years – say, a red
Corvette?" The engineer sat up straight and said, "Wow!
Are you kidding?" And the interviewer replied, "Yeah, but
you started it."
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FORWARD TO YOUR FRIENDS
If you find our information interesting, please
send it to your friends. The Navigator newsletter is
received by over 27,000 subscribers in 49 countries.
Click here to join the Navigator
http://www.chartcourse.com/emailnavnews.htm
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Copyright 2009, CYC International
This publication and the Navigator Newsletter
is provided by Chart Your Course International.
Published by Greg Smith
Chart Your Course International Inc.
Phone: 770-860-9464/800-821-2487
Address: 2814 Hwy 212, Conyers, GA. 30094
Sign-up for Greg's Navigator Newsletter by visiting
http://www.chartcourse.com/emailnavnews.htm
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http://www.chartcourse.com/navigator-unsubscribe.html