1. We have all hired employees who were poor to, at best, average performers

2. All businesses should strive to hire top performers...not just "bodies".

3. There are real costs associated with hiring marginal performers, not the least of which is turnover costs.

4. How effective you are in minimizing turnover of good employees can have significant implications for your business.

5. If you are constantly hiring or training new employees, they never maximize their efficiency and performance.

6. As much as 80% of turnover costs are hidden.

Here is one way to measure turnover costs for a clerical position, for example:

Assuming a $8.25/hr. wage, the annual wage is $17,160
Assuming that matching FICA, Federal Medicaid and
possible benefits equal 25% of wages, this amounts to $ 4,290
The total of wages and benefits equals $21,450
Turnover costs per employee equals 25% of the total or $ 5,363

7. There are also significant "frustration" costs associated with turnover and with hiring marginal performers

8. Remember that the best time to exit a marginal performer is in the selection process.