According to technology forecasters, corporations spent nearly $64 billion on intranet hardware, software and related services worldwide in 2000, and this number is expected to skyrocket to $200 billion annually by the end of this decade.1 No small feat for a term only coined in print in 1995.2

While most organizations remain “stuck” in the passive stage of posting lunch menus, day-off forms and static files that are never updated, the next generation of the intranet looks to convert those environments into true forums for communication and collaboration. Now is the time to take a hard look at how you can migrate from that passive, traditional setup to an active, personalized and collaborative environment where online dialog takes place and ownership of intranet content crosses the entire employee base. In this paper, we examine the steps you need to take today to move the needle, making your intranet more relevant, intelligent and fresh for today’s – and tomorrow’s – workers.



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