Resilience is a quality that should be nurtured at the organizational as well as the individual level.
So let’s break it down…
• Hire resilient talent – We want individuals (leaders) that prove they can bounce back if they’ve been dealt a bad hand. So let’s make sure to take this into account when we are hiring and, also, evaluating performance.
• Nurture resilience – Once you find those leaders, it’s equally important that the organization nurtures their resilience. The best way to do that is by creating an environment in which those individuals are constantly surrounded by a group of strong people working together and in support of each other
Nick Tubach, President and CEO of Q4B