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<div align="center"><font face="Arial, Helvetica, sans-serif" color="#ffffff" size="2"><strong>Week of December 11, 2006</strong> </font></div>
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<div align="left"><font face="Arial, Helvetica, sans-serif" color="#ffffff" size="2"><strong>Dear HR Professional, </strong></font></div>
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<div align="left"><font face="Arial, Helvetica, sans-serif" color="#0000ff" size="3"><strong>Benefits</strong></font> <br />
<img height="20" alt="" width="17" src="https://crm.hr.com/portals/hrcom/icons/article_type/A_Icons.gif" /> <font face="Arial, Helvetica, sans-serif" size="2"><strong>Sick Workers on the Job Pose Problems</strong> <br />
According to the findings of the 2006 CCH Unscheduled Absence Survey, 56 percent of employers now report that "presenteeism," when sick employees show up for work, is a problem in their organization. <br />
<br />
Read these articles and more by clicking <a id="A - Benefits" target="_blank" href="https://crm.hr.com/benefits">here</a> </font><br />
<br />
<font face="Arial, Helvetica, sans-serif" color="#0000ff" size="3"><strong>Compensation</strong></font> <br />
<img height="20" alt="" width="17" src="https://crm.hr.com/portals/hrcom/icons/article_type/A_Icons.gif" /><font face="Arial, Helvetica, sans-serif" size="2"> <strong>Salary Levels Linked to Where You Live</strong><br />
Mercer study shows geographic differences in pay across the US create a challenge for employers. <br />
<br />
Read these articles and more by clicking <a id="A - Compensation" target="_blank" href="https://crm.hr.com/compensation">here</a> </font><br />
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<font face="Arial, Helvetica, sans-serif" color="#0000ff" size="3"><strong>Human Resources Management</strong></font> <br />
<img height="20" alt="" width="17" src="https://crm.hr.com/portals/hrcom/icons/article_type/A_Icons.gif" /><font face="Arial, Helvetica, sans-serif" size="2"> <strong>ting ! Why Intuition is Winning New Respect As A Smart Business Skill</strong><br />
Author of a hot new business book, Arupa Tesolin, says "It all starts with a ting !" <br />
<br />
Read these articles and more by clicking <a id="A - HRManagement" target="_blank" href="https://crm.hr.com/hrmanagement">here</a> </font><br />
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<font face="Arial, Helvetica, sans-serif" color="#0000ff" size="3"><strong>Labor Relations</strong></font> <br />
<img height="20" alt="" width="17" src="https://crm.hr.com/portals/hrcom/icons/article_type/A_Icons.gif" /><font face="Arial, Helvetica, sans-serif" size="2"> <strong>Oxfam America Launches Online Catalogue of Gifts with Heart</strong><br />
From camels to coffee mills, Oxfam America Unwrapped offers unique, affordable and fun gifts this holiday season. <br />
<br />
Read these articles and more by clicking <a id="A - Labor Rel." target="_blank" href="https://crm.hr.com/lr">here</a> </font><br />
<br />
<font face="Arial, Helvetica, sans-serif" color="#0000ff" size="3"><strong>Legal</strong></font> <br />
<img height="20" alt="" width="17" src="https://crm.hr.com/portals/hrcom/icons/article_type/A_Icons.gif" /> <font face="Arial, Helvetica, sans-serif" size="2"><strong>Get Supervisors Thinking About Employment Law</strong><br />
Brought to you by HRN Management Group: a list of lthe things you need to ensure supervisors know.<br />
<br />
Read these articles and more by clicking <a id="A - Legal" target="_blank" href="https://crm.hr.com/legal">here</a> </font><br />
<br />
<font face="Arial, Helvetica, sans-serif" color="#0000ff" size="3"><strong>Organizational Development </strong></font><br />
<img height="20" alt="" width="17" src="https://crm.hr.com/portals/hrcom/icons/article_type/A_Icons.gif" /> <font face="Arial, Helvetica, sans-serif" size="2"><strong>The One-Firm Firm Revisited</strong> <br />
The marketplace for professional services has changed in ways that were unimaginable in 1985. Clients and client relationships have become dynamic at best and fickle at worst. David Maister and Jack Walker reexamine the 'one-firm' concept.<br />
<br />
Read these articles and more by clicking <a id="A - OD" target="_blank" href="https://crm.hr.com/od">here</a> </font><br />
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<font face="Arial, Helvetica, sans-serif" color="#0000ff" size="3"><strong>Performance Management</strong></font> <br />
<img height="20" alt="" width="17" src="https://crm.hr.com/portals/hrcom/icons/article_type/A_Icons.gif" /> <font face="Arial, Helvetica, sans-serif" size="2"><strong>Customer Service is Not a Four-Letter Word</strong> <br />
What word pops into your mind about a recent customer service experience? Was it good, or was it bad? Customer service in this country seems to be headed in the same direction as the Titanic. Greg Smith asks, Why? <br />
<br />
Read these articles and more by clicking <a id="A - Perf. Mgmt." target="_blank" href="https://crm.hr.com/performancemanagement">here</a> </font><br />
<br />
<font face="Arial, Helvetica, sans-serif" color="#0000ff" size="3"><strong>Executive Coaching</strong></font> <br />
<img height="20" alt="" width="17" src="https://crm.hr.com/portals/hrcom/icons/article_type/A_Icons.gif" /> <font face="Arial, Helvetica, sans-serif" size="2"><strong>The Quest For Career Success</strong> <br />
Managers at one organization joke that they are restructuring every Monday morning. These types of organisational interventions leave employees feeling anxious and insecure. Often the resulting behaviours <br />
are a pledge of loyalty to one's own career at the expense of the organisation, writes Estienne de Beer.<br />
<br />
Read these articles and more by clicking <a id="A - Exec. Coaching" target="_blank" href="https://crm.hr.com/executivecoaching">here</a> </font><br />
<br />
<font face="Arial, Helvetica, sans-serif" color="#0000ff" size="3"><strong>Leadership</strong></font> <br />
<img height="20" alt="" width="17" src="https://crm.hr.com/portals/hrcom/icons/article_type/A_Icons.gif" /><font face="Arial, Helvetica, sans-serif" size="2"> <strong>Thought Leaders: Mark Thompson on Creating a Life that Matters</strong><br />
Mark Thompson recently spoke with Karen Elmhirst and explained the three-element pattern that was revealed through 200 interviews and validated with the World Success Survey on what it takes to achieve <br />
success over the long term.<br />
<br />
Read these articles and more by clicking <a id="A - Leadership" target="_blank" href="https://crm.hr.com/leadership">here</a> </font><br />
<br />
<font face="Arial, Helvetica, sans-serif" color="#0000ff" size="3"><strong>HR Measurements and Metrics</strong></font> <br />
<img height="20" alt="" width="17" src="https://crm.hr.com/portals/hrcom/icons/article_type/A_Icons.gif" /> <font face="Arial, Helvetica, sans-serif" size="2"><strong>A Survey of Human Resource Professionals for Human Resource <br />
Professionals</strong> <br />
IAs a service to the HR community, every two years Discovery Surveys, Inc. conducts a survey of human resource professionals designed to help HR professionals learn how their views of their own jobs compare to <br />
those of others in the human resource field; from Bruce L. Katcher, Ph.D. and Bob Gatti. <br />
<br />
Read these articles and more by clicking <a id="A - HRMetrics" target="_blank" href="https://crm.hr.com/hrmetrics">here</a> </font><br />
<br />
<font face="Arial, Helvetica, sans-serif" color="#0000ff" size="3"><strong>Staffing and Recruitment</strong></font> <br />
<img height="20" alt="" width="17" src="https://crm.hr.com/portals/hrcom/icons/article_type/A_Icons.gif" /> <font face="Arial, Helvetica, sans-serif" size="2"><strong>How Can Good Workers Be Bad?</strong><br />
"Personal chemistry" is a harder thing to evaluate, wites Markku Kauppinen. <br />
<br />
Read these articles and more by clicking <a id="A - Staffing" target="_blank" href="https://crm.hr.com/staffing">here</a> </font><br />
<br />
<font face="Arial, Helvetica, sans-serif" color="#0000ff" size="3"><strong>Workforce Acquisition</strong></font> <br />
<img height="20" alt="" width="17" src="https://crm.hr.com/portals/hrcom/icons/article_type/A_Icons.gif" /> <font face="Arial, Helvetica, sans-serif" size="2"><strong>Recruiters in the Blogosphere</strong> <br />
Recruiting professionals are turning to blogs to lure talent and snag new business; from RecruitingFly.com. <br />
<br />
Read these articles and more by clicking <a id="A - Workforce Acq." target="_blank" href="https://crm.hr.com/workforceacquisition">here</a> </font><br />
<br />
<font face="Arial, Helvetica, sans-serif" color="#0000ff" size="3"><strong>HR Outsourcing</strong></font> <br />
<img height="20" alt="" width="17" src="https://crm.hr.com/portals/hrcom/icons/article_type/A_Icons.gif" /> <font face="Arial, Helvetica, sans-serif" size="2"><strong>Guiding the Growth of your Business: The benefits of Outsourcing</strong> <br />
Many small and medium-sized businesses are finding themselves caught in a "Catch 22" situation: The more their businesses grow and prosper, the less time they spend actually running the company writes Carlos <br />
Rodriguez, president, ADP TotalSource. <br />
<br />
Read these articles and more by clicking <a id="A - HRO" target="_blank" href="https://crm.hr.com/hro">here</a> </font><br />
<br />
<font face="Arial, Helvetica, sans-serif" color="#0000ff" size="3"><strong>HRIS/ERP</strong></font> <br />
<img height="20" alt="" width="17" src="https://crm.hr.com/portals/hrcom/icons/article_type/A_Icons.gif" /> <font face="Arial, Helvetica, sans-serif" size="2"><strong>Your Corporate Website (and Biggest Missed Opportunity)</strong> <br />
Job searching via the Internet is already a major use for the medium and will only grow in popularity. That said, there's no underestimating the importance of your having a strong online recruitment strategy. </font><font face="Arial" size="2">writes Matthew Adam.</font><font face="Arial, Helvetica, sans-serif" size="2"> <br />
<br />
Read these articles and more by clicking <a id="A - HRIS" target="_blank" href="https://crm.hr.com/hris">here</a> </font><br />
<br />
<font face="Arial, Helvetica, sans-serif" color="#0000ff" size="3"><strong>Training and Development</strong></font> <br />
<img height="20" alt="" width="17" src="https://crm.hr.com/portals/hrcom/icons/article_type/A_Icons.gif" /><font face="Arial, Helvetica, sans-serif" size="2"> <strong>Choose Your Challenge to Stay Sharp</strong><br />
Ten key challenges and how they can help you adapt and grow; from Cynthia McCauley of the Center for Creative Leadership.<br />
<br />
Read these articles and more by clicking <a target="_blank" href="https://crm.hr.com/training">here</a> </font><br />
<br />
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<div align="center"><font face="Arial, Helvetica, sans-serif" size="1"><em> Free for everyone</em></font></div>
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<font face="Arial, Helvetica, sans-serif" size="2"><img height="20" alt="" width="17" src="https://crm.hr.com/portals/hrcom/icons/article_type/SW_Icons.gif" /> <a target="_blank" href="https://crm.hr.com/servlets/sfs?i=1116423256281&b=1116423256281&t=/Default/gateway&application=story&elementID=1165423451866">Aligning Research, Thought Leadership and Analyst Exposure</a><br />
The Institute for Corporate Productivity – i4cp, (formerly Human Resource Institute) has entered into a strategic relationship with <br />
HR.com to offer leading edge primary research, tools, technology and community to help HR solution provider clients and i4cp members improve corporate productivity. Learn how you can leverage the 40 years of <br />
research experience from i4cp and the 135,000 community members of HR.com to promote your brand, thought leadership and market awareness to thousands of HR decision makers. <br />
<br />
Date: December 18, 2006<br />
Time: 2:30 - 3:30 PM ET<br />
Presenters: Debbie McGrath, HR.com | Ron Hanscome, Human Resource Institute <br />
<br />
<img height="20" alt="" width="17" src="https://crm.hr.com/portals/hrcom/icons/article_type/SW_Icons.gif" /> <a target="_blank" href="https://crm.hr.com/servlets/sfs?i=1116423256281&b=1116423256281&t=/Default/gateway&application=story&elementID=1163606311147">Understanding Mandatory Compliance Training: The Fundamentals that Impact All Employees</a><br />
While workplace compliance training is a hot topic for learning, HR, and legal professionals, there is a great deal of confusion about mandatory training requirements. For example, what must employers provide to employees, regardless of their size or industry? What are the best practices to ensure a successful compliance training effort? This presentation will focus on the critical topics of ethics and code of conduct training, as well as harassment and discrimination prevention. <br />
<br />
Date: January 17, 2007<br />
Time: 2:00 - 3:00 PM ET<br />
Presenter: Shanti Atkins, ELT<br />
<br />
</font><font face="Arial, Helvetica, sans-serif" size="2"><strong><a class="h3" id="TL Webcast" target="_blank" href="https://crm.hr.com/servlets/sfs?i=1116423256281&b=1116423256281&t=/Default/gateway&application=menu&elementID=1119974649899">Next week's Thought Leaders Live Webcast:<br />
( Free for Everyone )</a></strong><br />
<br />
<img height="20" alt="" width="17" src="https://crm.hr.com/portals/hrcom/icons/article_type/TW_Icons.gif" /> <a target="_blank" href="https://crm.hr.com/servlets/sfs?i=1116423256281&b=1116423256281&t=/Default/gateway&application=story&elementID=1158764792312">Covert Processes at Work</a><br />
Covert processes-such as hidden agendas, blind spots, office politics, tacit assumptions, secret hopes, wishes and fears-frequently sabotage change efforts. In this interview we look at how to identify and deal with these covert processes. <br />
<br />
Date: December 18, 2006 <br />
Time: 1:00 - 2:00 PM ET <br />
Presenters: David Creelman, Creelman Research | Robert Marshak, Marshak <br />
Associates<br />
<br />
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<p align="left"><font face="Arial, Helvetica, sans-serif" size="2"><img height="20" alt="" width="17" src="https://crm.hr.com/portals/hrcom/icons/article_type/BR_Icons.gif" /> <a target="_blank" href="https://crm.hr.com/servlets/sfs?i=1116423256281&b=1116423256281&t=/Default/gateway&application=story&elementID=1165011222311">Diversity: Leaders Not Labels: A New Plan for the 21st Century - Summary </a></font></p>
<p align="left"><font face="Arial, Helvetica, sans-serif" size="2">Businesses are being challenged by a shortage of talent and by the need to integrate a wide range of cultures. </font></p>
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<p align="left"><font face="Arial, Helvetica, sans-serif" size="2"><img height="20" alt="" width="17" src="https://crm.hr.com/portals/hrcom/icons/article_type/BR_Icons.gif" /> <a id="BR - View all BR" target="_blank" href="https://crm.hr.com/servlets/sfs?i=1116423256281&b=1116423256281&t=/Default/gateway&application=menu&elementID=1125341074950">View all Book Reviews</a></font></p>
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<td valign="top"><font face="Arial, Helvetica, sans-serif" size="2">Participate in this week's research initiative to find out what your peers are doing</font></td>
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