Dr. James K. Harter is Chief Scientist for The Gallup Organization’s International Workplace Management Practice. He has authored or co-authored more than 1,000 research studies for profit and nonprofit organizations. Some of his research has been popularized in the business bestsellers, “First, Break All the Rules” and “How Full is Your Bucket?” and in academic articles, book chapters and publications such as USA Today, The Wall Street Journal and The New York Times. He is co-author of "Manage Your Human Sigma" published in the Harvard Business Review. James has worked for the Gallup Organization since 1985.
Karen Elmhirst: Today we are going to take a closer look at understanding what employee engagement means. We are going to look at the role of the leader and the impact that leadership plays in creating an environment for engagement. Then we are going to talk about recommendations for change, things that you can do in your organization to increase employee engagement. James, where does the term employee engagement come from and what does it mean?To access the full transcript of this educational webcast, including power point slides, please click here.
