Yesterday I was fortunate to have the opportunity to attend the HR Star conference in Cleveland.
http://www.hrstar.com/cleveland/ <br> <p>Yesterday I was fortunate to have the opportunity to attend the HR Star conference in Cleveland.</p>
<p><a href="http://www.hrstar.com/cleveland">HR Star Cleveland</a></p>
<p> </p>
<p>Mainly attended by local HR professionals, this conference had a real community atmosphere, a well-rounded conference agenda and quality speakers. Personal touches abounded at the conference, like a request for donations to a local organization that supports the homeless accompanying confirmation of registration. </p>
<p> </p>
<p>Since my booth was located in the main ballroom, I had the opportunity to listen to many presentations. Two of these included a presentation by: Casey McNeal, Ph.D., International Author, Speaker & Trainer National Seminars Group/Padgett-Thompson/Rockhurst University Continuing Education Center and Kurt D. Southam, Ph.D., President, Southam Consulting, LLC. Both of these presentations focused on communication and I took away the following points:</p>
<p> </p>
<p>From Casey McNeal´s presentation:</p>
<p>-"When people like the way they feel when they interact with you that is when they transfer power."</p>
<p>-"Take an interest, rather than taking a position," and always, "turn to the scope of the solution."</p>
<p>-"Strive to be transformational - not transactional."</p>
<p> </p>
<p>From Kurt D. Southham´s presentation:</p>
<p>-In high stakes interactions, which involve opposing opinions and strong emotions - we generally either turn to silence or violence - neither of which is effective.</p>
<p>-When you are stuck, there is most likely a crucial conversation that needs to occur that is holding you back</p>
<p>-Candor and Respect are the two essential elements contained in successful crucial conversations.</p>
<p> </p>
<p> </p>
<p>HR Star conferences took place in 2006 in Atlanta, San Francisco, Los Angeles and Cleveland. </p>
