This is the third in a seven part series based on our manager's boot camp. Part 1 focused on the ten hardest things about managing people. Part 2 focused on the principles and tactics we teach managers. In Part III, we focus on the most common obstacles preventing managers from practicing these principles and tactics:
- I don't have enough time.
- I manage too many people.
- I manage people in a remote location.
- I manage people who do work in areas where I don't have knowledge or experience.
- I don't have direct authority over certain people I have to manage (I'm a project leader or I manage people who answer not only to me but to other bosses as well or I manage vendors or contractors or customers).
- I'm afraid of micromanaging.
- I'm afraid people will think I'm being unfair if I don't treat everyone the same.
- I'm just not a natural; leader, manager, coach, people person, etc.
- I have persistent problems with certain individuals that just won't go away.
- The problems with my employees are intangible, like bad attitude.
- Some work can't be easily measured. How can I hold employees accountable?
- My problem is conflicts between and among team-members.
- In our company, it's very hard to fire people. So how do I lose the losers?
- In our company it's very hard to get any kind of special rewards for high performers.
- My boss (or another manager(s)) fails to back me up.
- The corporate culture is very conservative---"don't rock the boat"---and therefore hands-off is the norm.
- The corporate culture is very entrepreneurial---"do your own thing"---and therefore hands-off is the norm.
- We are already understaffed and everybody on our team is already overworked. How can we afford to fire a low performer? Isn't 50% performance better than nobody in that role?
- The talent available---the quality and skill of our labor pool---is just not up to the level we need.
- Language barrier.
- Priorities shift and change. How can I maintain clear expectations when expectations change daily?
- I've been accepting mediocrity for a long time already. How do I change standards?
- I've inherited one or more employees whose manager(s) have been accepting mediocrity for a long time. How can I suddenly change the standard?
- I'm managing people who were peers or even friends before I was their manager?
- My employee has an odd source of power (his uncle is my boss, or his friend is our customer, etc..).
- Unions.
- I want to be liked by my employees.
- Corporate rules and procedures make it hard to do anything around here.
- I don't have the discipline and fortitude necessary to be strong consistently.
- The list goes on...