HR Metrics and Measurement is a topic of great interest to many HR practitioners but it is a daunting one as well. In a recent HR.com survey on HR metrics and measurement we found that many HR Practitioners are struggling with the challenge of implementing their HR metrics and measurement program.
Respondents to our survey indicated that they are struggling with three things:
- The conceptual framework for HR metrics and measurement
- Challenges with the necessary information infrastructure
- Resources to figure it out and to make it happen
HR metrics and measurement is not a unified discipline or topic. Within HR, different measurement traditions have evolved within each function. Recruitment, training, organizational development, and compensation have all developed their own approaches to metrics and measurement. This blog is committed to the idea that there is value in looking at HR metrics and measurement as a discipline, and that the separate traditions have something to learn from each other.
As well, this blog will look at issues where there are debates and disagreements. There are debates about benchmarking, whether ROI makes sense, the politics of measurement, etc.
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