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    Escalating Internet Use at Work
    According to the August 2001 Xylo Report: Internet Usage in the Workplace, nearly seven in ten American workers now have access to the Internet at work, compared to less than five in ten a year ago. Along gender lines, men and women seem to use the Internet equally; but among younger age groups (1 [...]


    Escalating Internet Use at Work

    According to the August 2001 Xylo Report: Internet Usage in the Workplace, nearly seven in ten American workers now have access to the Internet at work, compared to less than five in ten a year ago. Along gender lines, men and women seem to use the Internet equally; but among younger age groups (18 to 34 years old), women are 20 percent more likely to use it at work than men, and men are 21 percent more likely than women to use it for personal reasons. When using the Internet at work for personal reasons, men and women also seem to derive different benefits from the practice - more women say that it makes them happier and less stressed, while more men say that it helps them be better workers.

    The Xylo Report is a national survey on work/life issues conducted six times yearly by Wirthlin Worldwide for Xylo, Inc. Xylo is a leading provider of Web-based work/life solutions used by Fortune 500 and other thought-leading companies to attract and retain employees. The company commissioned Wirthlin Worldwide, a leading opinion research firm, to survey 1,001 U.S. adults over the age of 18 during the period of August 3 - 6, 2001. This survey has a margin of error of /- 3.8 percent. Sixty-five percent of the 1,001 respondents qualified for this survey by being employed.

    The August 2001 Xylo Report: Internet Usage in the Workplace is studying the changes in public opinion today as compared to responses to the same questions asked a year ago in August of 2000. The topics revisited include:

    -        Use of the Internet at work.

    -        Use of the Internet and productivity. 

    -        Use of the Internet at work for personal reasons.

    Key Findings

    Compared to last year, more employees have access to the Internet at work and more report boosts in productivity because of the Internet usage.

    This year´s survey also found that people who use the Internet a lot every day are more likely to say that it enhances productivity, compared to people who use it only once or twice a week (86 percent vs. 49 percent).

     

    2001

    2000

    Increase/Decrease

    from 2000

    Access to Internet at work

    66 percent

    44 percent

    22 percent

    Internet increases productivity at work

    67 percent

    46 percent

    21 percent

    Use the Internet at work for personal reasons

    64 percent

    49 percent

    15 percent

    Personal use of the Internet at work has no negative impact

    97 percent

    86 percent

    11 percent

    Personal use of Internet at work has a positive impact (makes them happier and less stressed)

    27 percent

    28 percent

    -1 percent

    Personal use of Internet at work has a positive impact (helps them do a better job for their companies)

    27 percent

    28 percent

    -1 percent


    Internet increases productivity at work:

    2001

    2000

    Increase/Decrease

    from 2000

    College graduates

    74 percent

    59 percent

    15 percent

    Respondents with some college

    60 percent

    37 percent

    23 percent


    Use the Internet at work for personal reasons:

    2001

    2000

    Increase/Decrease

    from 2000

    Northeast

    75 percent

    49 percent

    26 percent

    West

    71 percent

    46 percent

    25 percent

    South

    63 percent

    54 percent

    9 percent

    Midwest

    47 percent

    46 percent

    1 percent


    Young women use the Internet more at work, but more young men use the Internet at work for personal reasons.

    Men and women seem to use the Internet equally at work (39 percent and 43 percent respectively), but significant differences are observed in the 18-34 age group. The difference in Internet usage levels at work disappears in older men and women who are 35 to 54 years old (46 percent vs. 45 percent respectively).

     

    Women

    age 18-34

    Men

    age 18-34

    Use the Internet at work

    52 percent

    33 percent

    Use the Internet at work for personal reasons

    59 percent

    80 percent

    Internet enhances productivity at work

    61 percent

    79 percent

    Personal use of Internet at work makes them happier and less stressed

    36 percent

    23 percent

    Personal use of Internet at work helps them do a better job for their companies

    9 percent

    38 percent

    Personal use of the Internet in the workplace impacts some groups more than others.

    More men than women report that using the Internet at work for personal reasons has a positive impact (59 percent vs. 47 percent), such as making them happier and less stressed, or helping them do a better job. However, they derive different benefits from the practice.

    Personal use of the Internet at work:

    Women

    Men

    Makes them happier and less stressed

    31 percent

    24 percent

    Helps them do a better job for their companies

    16 percent

    35 percent

    Personal use of Internet at work has positive impact:

     

    Use several times a day

    72 percent

    Use once or twice a week

    48 percent

     

    Married adults with no children

    46 percent

    Married adults with children

    44 percent

     

    Single adults with no children

    72 percent

    Single adults with children

    85 percent

     

    Men under 35 years

    61 percent

    Women under 35 years

    45 percent

     

    Full-time workers

    53 percent

    Part-time workers

    65 percent


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