Dear Valued Members,
This week we are very pleased to feature in our Leadership section this week an interview with Fred Reichheld on Customer Loyalty. This Thought Leader interview is the latest in our ongoing series of interviews with industry gurus on the topics that keep you up at night. See upcoming webcast interviews, or access our archives on site at HR.com.
We are also featuring eight of the top industry Thought Leaders at our Employers of Excellence National Conference. Not sure about attending? Learn more about Patrick Lencioni, David Ulrich, Steven Levitt, Ram Charan, Margaret Wheatley, Tony Schwartz, Beverly Kaye and Marshall Goldsmith; then make a plan to attend!
For the fifth consecutive year, HR.com is thrilled to be hosting the industry's must-attend event for HR executives. We look forward to seeing you there.
Enjoy!
Debbie McGrath
CEO, HR.com
NEW ARTICLES
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- Benefits
"Great Eight" Tips for Improving 401(k) Plans
401(k) Advisors Inc. urges employers to review retirement plans as part of National Employee Benefits Day.
Read Jeff Chad's Latest Blog.
- Compensation
Director Pay: Will Things Go Better at Coke?
Fred Whittlesey of Payscale offers his take on the compensation space.
- Human Resources Management
Mobile Tech Gadgets Pose Challenges to HR
Add iPod nanos and thumb drives to the list of issues that human resources managers need to worry about. John Rossheim, Veritude's Workforce Insights regular contributor reports.
Read Debbie McGrath's Latest Blog.
- Labor Relations
Compartmentalization at Work: Strike a Balance that Works
A hateful boss or an irritating colleague; or perhaps problems with a significant other, family or friends; any one of these things can result in odd behavior at work that negatively impacts your performance and how you're perceived by colleagues and higher ups, writes Krista Milne.
- Legal
Private Companies Acting More Like Public Companies; At Increased Risk of a Liability Lawsuit
Chubb Survey finds many private companies are planning activities that may increase their exposure to management liability risks.
- Organizational Development
Success Tips: Getting Commitment to the Organization by Dr. Judith Bardwick
Sucess Tips, powered by AthenaOnline, is a short video featuring Dr. Judith Bardwick speaking on building commitment from your employees.
Read Sylvia Henderson's Latest Blog.
- Performance Management
This Too Will Pass
One good alternative to the vast array of management styles, James Mittler believes, is consistency.
Read Aileen MacMillan's Latest Blog.
- Executive Coaching
Need A Coach? ... Then You've Arrived!
An executive coach can give you the "outside in" perspective to help you clarify what you need to do next; from The Ken Blanchard Companies.
Read Merry Marcus' Latest Blog.
- Leadership
Thought Leader Interview with Fred Reichheld on Customer Loyalty
Fred Reichheld is the founder of Bain & Company's Loyalty Practice, which helps companies achieve superior financial results through customer and employee loyalty. Rich DiGeorgio recently spoke with Fred about his important message for organizations today.
Read Karen Elmhirst's Latest Blog.
- HR Measurements and Metrics
New Quality of Living Survey from Mercer - 2006
Zurich scores highest for quality of living, Baghdad ranks lowest. In US, Honolulu is the highest ranking US city, Houston the lowest; Chicago moves up.
Read Claude Balthazard's Latest Blog.
- Staffing and Recruitment
Agile Workers Ditch Traditional Careers
Oxford think tank calls for more imagination from employers and workers; from Career Innovations Group.
Read Michael Moretti's Latest Blog.
- Workforce Acquisition
Best Practices for Employing Freelancers
When the workload piles up, an unexpected project comes along, or an assignment requires a specialized skill set, it's often smart to hire a freelancer. But working well with a freelancer is itself a skill - one that good managers can readily master, writes Sara Horowitz.
Read Mark McAuliffe's Latest Blog.
- HR Outsourcing
New Opportunities for HR Professionals Driven by HRO Business Trend
By the end of 2010 the dominant deployment strategy for the human capital management function will be through long term BPO relationships. Zeev Gur examines the market forces supporting this trend and the opportunity this creates for HR professionals.
Read Zachary Meyer's Latest Blog.
- HRIS/ERP
Key Trends in Human Capital: A Global Perspective 2006
Based on data collected from more than 15000 organizations across Europe and the US, this report provides a powerful combination of information on both existing organizational human capital profiles; from PricewaterhouseCoopers.
- Training and Development
The Perils of Positive Thinking
Overemphasizing positive thinking at the expense of other critical success factors will only lead to embarrassment and disappointment, writes Estienne de Beer.
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Connect. Collaborate. Discover.
HR.com's Executive Council combines a unique offering of research and shared learning creating the opportunity to advance the extent and quality of knowledge for action.
Two new sessions of Executive Councils are launching in May 2006:
- HR Measurement and Metrics
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To learn more visit crm.hr.com/executivecouncils
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Educational Webcasts: ( Free for everyone )
Recruitment Metrics: How to Supply a Dashboard to Your Line Managers that is Meaningful. What Business Metrics Should you Deliver? | April 19, 2006
Sponsored by: VURV and HR.com
The right metrics presented at the right time to the right people can make the difference between a well run staffing process and a world-class business process. TMS vendors have been able to use the Dashboard approach to make metrics accessible and usable.
Employee Referral Program Design, Development and Implementation | April 20, 2006
Sponsored by: VURV and HR.com
Employee Referral programs are one of the most effective means for sourcing quality candidates quickly. Learn what other companies have done to create a Best- in-Class employee referral program.
Workforce Engagement: Continuing Studies for Recruiting, Retraining, Rewarding, and Retaining Talent | April 26, 2006
Sponsored by: Performance Asessment Network, Inc. (pan)
This webcast will define workforce engagement and describe its contribution to organizational success against the backdrop of a new U.S. national benchmark survey study on the components of workforce engagement and their respective relationships to job and organization performance.
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Next week's Thought Leaders Live Webcast: ( Free for Premier members or pay $150 US each webcast )
Finding Our Way in an Uncertain Time | April 24, 2006
Margaret Wheatley claims, "Most people drive to work wondering how they can get something done despite the organization." Why is it that we keep getting in our own way? We all sense there is a better way to work. Join us for what is sure to be a powerful and thought-provoking discussion with Margaret (Meg) Wheatley as we explore simpler and more effective ways to organize human endeavor.
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Next week's Reality HR Live Webcast : ( Free for Premier members or pay $150 US each webcast )
The Use of Competencies: History and Progress To Date, a Reality HR Interview with Richard E. Boyatzis, Ph.D. | April 25, 2006
Organizations are more frequently identifying competencies and using them to link human capital practices. But how does the current use of competency identification differ from what the original research proposed? Are organizations today on the right track, or are there alternative ways to use competency identification to improve organizational effectiveness? Join this webcast for a thought-provoking discussion on this topic.
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Sponsor message brought to you by
HR.com Employers of Excellence National Conference 2006 |
HR.com is proud to announce the addition of these amazing keynote speakers to the 5th Annual Employers of Excellence National Conference in Las Vegas this October. Come listen to Patrick Lencioni, the author of The Five Dysfunctions of a Team. These other well-known HR experts and thought leaders will educate, motivate and inspire you: David Ulrich, Margaret Wheatley, Tony Schwartz, Ram Charan, Steven Levitt, Beverly Kaye, Marshall Goldsmith and more ...
For further information on these speakers, how you can qualify for a complimentary pass or to register visit: crm.hr.com/events/national
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